Questions and answers
I have become ill, what do I do with the ticket?

The ticket is not personal so you can give it away or sell it to someone else. Forward the email with the confirmation and the ticket link to the person who will have the ticket, that it says your name does not matter. The ticket is valid for the number of people shown on the ticket. 

Can you request a special diet on a Taste Walk?

If it concerns a taste walk we do not guarantee that the places you visit can offer special diets, such as vegan tasting portions, gluten-free or specially adapted dishes for allergy sufferers. Therefore, we do not take dietary requests for these activities.

It is stated for each activity when you book what applies to that particular activity, so read more about this where the activity is presented. The restaurants/destinations do everything they can to ensure that guests are satisfied - so ask the staff and they will solve it if they can. Most usually offer a vegetarian alternative.

For example, at tasting dinners with fewer participants, we can take most dietary requirements into account, but it is clear from the description of the activity what applies.

If the restaurant is full when I get there, what do I do then?

We distribute all participants evenly in the restaurants and everyone goes in the order that applies to the ticket to avoid congestion and queues. If it still gets full in some place, then take a trip to the next place for so long and come back a little later. Then it is of course ok to deviate from the turn row assigned. We do not guarantee a place in the various places, but during the walk you will have time to visit all the places.

 

There will be an additional person in the party, can I add an extra ticket to the same booking?

We cannot add more participants to an existing booking, but it is still possible to resolve the issue, place a new order for the extra person(s) who want to join. The only difference is that you will have to keep track of two tickets. You will probably want to go in the same order between the restaurants, so use our contact form here: Contact and let us know the names of those who have made the respective booking and the booking number so we can ensure that you go in the same order. Do this at least one week before the tasting walk.

Can I cancel my order and get my money back?

Unfortunately we do not have the opportunity to offer cancellation of our tickets, however, they are not personal so it is possible to give away or resell. Forward the email with the ticket link you received when you booked to the person who will go instead. The ticket shows how many participants it applies to.

Our complete terms and conditions for ticket purchases are available when you buy and pay for the ticket and via this link: Terms

I do not have a smartphone, what do I do with the ticket?

Does anyone else in the group have a smartphone? Forward the email with the ticket link you received when purchasing your ticket and the tickets will appear on their mobile phone instead. In order to participate in a tasting walk, the ticket needs to be displayed on the mobile phone, where you can also see the order of the places you will visit and there is a coupon that is valid for the food you get at each place and that is ticked off on site. So yes, a mobile phone is needed.

How do I get my ticket and why do I have to have a smartphone to handle the ticket?

We have created a completely new system that is based on the participant having the ticket or tickets on their mobile phone and not having to deal with printouts, going to a specific location to pick up tickets in advance or keeping track of booking numbers, etc.

You will receive an email and a text message (if you have entered +46 as instructed) with a link when you have purchased and paid for the ticket, that link will lead you to the ticket (which usually consists of a number of coupons) which is then displayed and checked off by the staff at the restaurant/venue you are visiting. This way, the restaurant does not have to keep track of booking lists and check off the people on the list or handle any other information about the participants at all. Therefore, all ticket management is done via mobile.

As most tickets are sold well in advance when all seats are not ready yet, you will not see which stops or addresses are included on your tour until closer to the event. At the latest on the event day, you will see all stops (and thus coupons, see the picture below) plus a map with all stops marked so you can get there.

  • IMPORTANT INFORMATION
    – You will always receive your ticket sent to your email address. If you do not receive an email, check your spam folder, the system will send an email directly to the email address you provided when you booked the ticket. You will also receive a confirmation of your purchase via Payson/Svea Bank to the same email address – but it does not apply as a ticket.
    – To receive your ticket via SMS, you need to enter your phone number in international format: e.g. +46701234567. If you have missed this, don't worry, click on the link in the email instead. You will end up on the same page, i.e. the browser on your mobile phone will open with your ticket information. We cannot send the ticket as an SMS afterwards.
    – The ticket can also be downloaded from "My Account" on the website.
Is all information about me stored with you?

We store the information we need to be able to give the buyer the information needed before the event, such as the taste walk, and to be able to get in touch if a problem arises. We do not save any information to advertise upcoming events unless this has been approved. No third party will have access to the data either. Full conditions are available where the ticket is booked and paid for and via this link: Terms and conditions

Do you have to go together in the party?

If you have bought a joint ticket, the whole party must go together to be able to use the tickets / coupons at each place. If you want to give away, for example, a taste walk as a gift to several different people who will not go together, it is better to make individual orders, then each person, or company, gets their own link that leads to the ticket / tickets. If you choose to go together anyway, that's no problem!

General terms and privacy policy
How long can you stay in each place? Can you go in any order you want?

You go in the order shown on your ticket and stay as long as you want at each place. The most important thing is that you have time to visit all the places during the times shown on the ticket. When the time shown on the ticket is up, the restaurants cannot offer seats or serve any more tasting portions. Note! If the tasting walk ends at 4 pm, this means that you must leave the restaurant by 4 pm at the latest, the staff often needs time to set the table for the evening's guests. Therefore, the last tasting portion is served no later than 3:30 pm. If you want to stay longer at the restaurant - ask the staff if it is possible, it is up to them to decide.

Do you sell gift cards?

We do not currently sell gift cards in our webshop.

Varför?
Those who give a gift card think it's a great idea to give away a taste experience - which it is! However, our experience now is that those who receive a gift card often wait to redeem it and later discover that there is no activity to book that they have the opportunity to participate in. Either the tickets are sold out or the activity or dates do not suit. We are clear when selling that a gift card is not a guarantee of being able to participate in any of our events without booking tickets on the same terms as other customers - but that information is not always passed on to the recipient. This means a lot of disappointment and anger directed at us. This has meant that we are now taking a break from selling gift cards via forfoodies.se

However, we still think it's the best gift there is to give! So here are our tips:

Option 1. Give away an activity that is available to book
Book in your own name – the ticket is not personal, you simply pass it on to the recipient. The fact that your name is on the ticket does not matter to us.

Option 2. Make your own gift card and give it away, without "buying" it from us
It will still be a nice gift but without a validity period or legal binding to forfoodies.se. When you find an activity that suits you, book and pay as usual. If you don't find an activity that suits you, you haven't lost any money at least, then it will have to be another time or, for example, a restaurant visit instead.

If you want to print out a nice gift certificate and give it away, it's available here: Gift certificate However, it is not a valid ticket, so you, or the recipient, still need to make a reservation at forfoodies.se.

I want to give a class as a gift, how?

Place an order as usual and provide your own contact information since you are the buyer. You will then receive a confirmation email and a link to the ticket. You can forward the email to the person who will receive the tasting walk or course so that the right person has access to the ticket. Please note that a printout of the booking does not count as a ticket, it is the mobile ticket that counts. If you have any questions about this, Contact us

Here is a gift certificate you can print out and enter information about the taste experience you give away: Gift certificate

Please note that the gift certificate is not valid as a ticket. It is always the buyer who is responsible for the participant receiving the ticket that is emailed as a link in the confirmation of the purchase at forfoodies.se. Easy to email further. It is also the buyer's responsibility that the person who received the ticket took part in what a taste walk or, for example, a course entails, but the most important information can be seen in the ticket. If you have booked a ticket for several participants, such as yourself and the person you are giving the gift to, you use the same ticket. Number of people is always on the ticket.

Different dietary wishes or allergies

Unfortunately, we can not adapt the taste walks to different dietary wishes or allergies. However, most places offer vegetarian options. Our tip is to talk to the staff when you come to each place and they will try to adapt the right to your wishes as best they can. But we as organizers leave no guarantee that the wishes can be fulfilled everywhere, it is simply too many participants for it to work.

We try to use raw materials that as many people as possible can eat when we design our courses. We often cook vegetarian food, we have it with fish or meat, it is served as an accessory, and if we use products with gluten and milk, for example, there are also accessories that you can choose from or give up.

I will give away a taste experience as a gift, do you have a nice gift certificate I can use?

Yes! We have produced a gift certificate that you can print out and then fill in the activity in question, date and time, etc. and then give it away. Please note that the gift certificate is not valid as a ticket! It is always the person who bought the ticket from us who is responsible for the ticket that comes in a link in the confirmation email from forfoodies.se and via mobile if you have entered your mobile number with the prefix +46. Here you will find our gift certificate to print out: Gift Card

If you have booked a separate ticket for the person who will get the taste experience, the tip is to email the ticket to the recipient so that he or she has it in their mobile, this applies if the buyer does not participate in the experience. If you go together on a taste walk, for example, your tickets are collected from the buyer on a joint ticket. The ticket shows how many people it applies to.

How do I know which places we should visit on a taste walk?

In your ticket you will see which places we visit during the taste walk and in which order they are to be visited, you will also see a map with all the places marked and can click on it to get contact information for the restaurants. When you buy the ticket, you do not know which places are included, they vary with each taste walk so it will be a pleasant surprise. If you buy a ticket to Umeå Smakpromenad, for example, places within walking distance in the center of Umeå apply. The same applies in Övik. For example, if we do a tasting tour where a bicycle or car is required, it is clear when you buy the ticket what applies.

We usually add the restaurants to the ticket no later than the day before the taste walk so you can see which places are included and in which order you should go. Please note that the ticket is updated continuously and both which places are included and the order can be changed shortly after the walk, so always double-check the ticket before you start the walk so nothing has changed.

I have not received a ticket, how do I do it?

The ticket is always emailed to the email address you provided when booking, this happens directly after the booking is made. You will receive an email from Payson, our payment provider (with your payment information and invoice if you have chosen invoice as the payment method) and one from us at forfoodies.se with a link that is your ticket. Click on the link on your mobile phone and you will have your ticket available in your mobile phone's browser.

If you have not received any email at all, the first tip is to check your junk folder. If it is not there, log in to your account at forfoodies.se and your order/ticket will also be there. If you have provided the wrong email address, you can change it in your account with us, but please note that you must also log in to Payson and change there/request an invoice if you have chosen that payment option.

If you have given your mobile number in international format with +46 (or other country code, according to instructions, but we know that many people miss this), you will also receive your ticket as an SMS. If you missed +46 in the phone number, you will not receive an SMS, but then you still have your ticket in email form, works just as well.

I'm in a wheelchair, can I take part in a taste walk?

Of course! The restaurants are used to receiving wheelchair-bound guests, sometimes you may need to take another entrance or similar but most things can be solved. It is best to contact us in advance at info@forfoodies.se, either already when booking the ticket or at least a few days before the walk. Then we probably know which places are included at this particular time and can go through the route and maybe redo it so it fits better. If any restaurant is too cramped or lacks an elevator etc, we will find a special solution. If you use a permobil, it can be good to double-check with all restaurants in advance - but regardless, get in touch and we will find a solution!

How can you get tickets to a food walk? It´s always fully booked?

If there are no tickets left for the date you want - or any other date - then the tickets are simply sold out. We get a lot of questions about why it says "out of stock" and it's because the tickets are sold out 🙂 Follow us on Facebook and/or Instagram @forfoodies.se and you'll see immediately when new taste experiences appear or if there will be a place over to some date.

We do not have a queue or waiting list, it is too difficult to manage fairly and administer in a good way when we have so many different activities. That's why we refer to our social media so everyone gets the same chance to book when something new appears.

If you don't use social media, it is of course fine to look for the same info on forfoodies.se, but then you have to look often 🙂

What is served on a food walk?

During a taste walk, you can try small dishes from participating restaurants, it can be a snack that is eaten with the hand or a dish that is served on a plate. The restaurant itself chooses what they want to serve because it will characterize their business and the food they usually offer. What is served varies between the tasting walks and sometimes there is, for example, fish in several different places or soup can also be offered in more than one place. The exact same dish will not be served in several places, but similar dishes may appear. Often, ingredients are served in season, which is why, for example, similar vegetables, mushrooms or a warming stew can be offered in more than one place.

A food walk should be seen as a way to try good flavors in several different places on the same day, take the chance to discover new restaurants and their specialties!

Read more about allergies etc by each event

We want to join the same route as our friends, is it possible?

No problems, just use the Contact form with the following info:
-Your name
-Booking reference
-Place/type of event
-Date

When we update the tickets (usually a couple of days before the activity but no later than the day before), we make sure that you go in the same order/group.

Can we bring our kids?

Children are of course welcome, but they need to have their own ticket. If you bokked, for example, a food walk, you buy tickets as usual and the children eat the same food as everyone else does. What is served varies a lot so it is difficult to say whether children usually like the food or not, children have different tastes just like adults. But we think children are often curious about trying different flavors, so a taste walk is a very fun opportunity to try different kinds of food!

And about classes and other activities, children are always welcome but we do not have separate children's tickets or special food adapted for children.

PS. We quite often see smaller children in prams with their parents on the food walks, most of the time there is space for the pram in the restaurants, but this is not something we can guarantee in advance.

I have entered the wrong email address and have therefore not received a ticket, what do I do?

Du kan alltid logga in på ditt konto hos forfoodies.se och komma åt din bokning och biljett, där kan du själv ändra mailadress. Vet du att du uppgett fel mailadress så uppger du helt enkelt den felaktiga adressen och ändrar när du är inloggad. Har du valt betalningsalternativ Faktura hos Payson måste du även kontakta dem här: Payson och ändra mailadress för då har ju inte de heller kunnat skicka fakturan rätt, den går också ut med mail. Du kan även logga in med Bank-id hos dem och ändra själv men kolla noga så du får tag i fakturan så du slipper betalningsanmärkning. 

If you have any further questions about this, please contact us and we will help you Contact

How does it work with drinks?

On our tasting walks you are offered to buy drinks to accompany your food, which can be wine, beer, cocktails, various non-alcoholic alternatives or water. Not all places have a license to serve alcohol and then you are offered good non-alcoholic alternatives. The drinks are often sold by the half glass so you have time to try many different varieties. On our tasting tours we sometimes visit wineries, breweries etc. and then it can be the drink itself that is the tasting portion. It is clear from the text at the activity you have bought a ticket for what applies. 

If you have not found the answer to your question here, please contact us at info(at)forfoodies.se
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